Category: Generative AI

  • Conversational Commerce: How Technology & Shoppers Have Changed E-Commerce

    A Chatbot Is an Asset for Your Customer Journey A leader in the guest messaging and digital concierge space, Four Seasons Chat is an award-winning, fully integrated conversational commerce experience that is now a widespread standard in luxury hospitality. The company relies on conversational CRM to bring together new touchpoints on its customers’ journey. Messaging…